When we do something well, it’s great to get compliments, positive recognition and praise.
If things don’t go right, we encourage you to complain. A copy of our complaints guide can be found here. We understand that if you make a complaint, you want:
• an apology if we’ve let you down
• to be heard
• your problem dealt with quickly and effectively.
Our office and reception opening hours are Monday to Thursday 9:00am to 5:00pm, and Friday 9:00am to 4:30pm. You can contact us via telephone on 0141 357 3773 or by email at factoringenquiries@partickworks.co.uk
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